How Can We Help?
Everything you need to know about using Shop Puerto Plata
For Visitors
Discover and explore local businesses
Browse Categories
From the homepage, click any category to see all approved businesses in that group. Categories with no listings yet appear grayed out.
Search Businesses
Use the search bar at the top of any page. Type a business name, category, or keyword and press Enter to see matching results.
View a Business
Click any business card to see its full profile — address, phone, hours, photos, price range, and customer reviews.
Leave a Review
You must be logged in to leave a review. On any business page, scroll down and submit your rating and comment. One review per business.
For Business Owners
List and manage your business
Create an Account
Go to the Register page and select "List my business." After registering, an admin will review and approve your account.
Add Your Business
Once approved, go to your Dashboard and click "Create Listing." Fill in your business name, description, address, phone, hours, and photos.
Manage Your Listings
Your Dashboard shows all your listings. You can edit details, update hours, add or remove photos, and track your listing status (pending, approved, rejected).
Listing Approval
New listings are reviewed by our team before going live. This usually happens within 24 hours. You'll see the status update on your Dashboard.
Your Account
Profile and settings
Edit Your Profile
Click your name in the top-right corner, then "Profile." You can update your name, email, phone, and bio.
Change Password
On your Profile page, scroll to the password section. Enter your current password and your new password to update it.
Change Language
Use the language switcher in the top navigation bar to switch between English, Spanish, German, and Haitian Creole.